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Handbook of customer satisfaction and loyalty measurement

Hill, Nigel, 1952-

Format:

Books

Publication Date

2006

Excerpt:

Handbook of customer satisfaction and loyalty measurement / Hill, Nigel, 1952-

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Business process mapping : improving customer satisfaction. Workbook

Jacka, J. Mike.

Format:

Books

Publication Date

2009

Excerpt:

Business process mapping : improving customer satisfaction. Workbook / Jacka, J. Mike.

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Satisfaction : a behavioral perspective on the consumer

Oliver, Richard L., 1945-2016.

Table of contents http://catdir.loc.gov/catdir/toc/mh022/96017899.html
Publisher description http://catdir.loc.gov/catdir/description/mh022/96017899.html
Inhaltsverzeichnis Satisfaction

Format:

Books

Publication Date

1997

Excerpt:

Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.

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Satisfaction: a behavioral perspective on the consumer

Oliver, Richard L

Format:

Books

Publication Date

1996

Excerpt:

Satisfaction: a behavioral perspective on the consumer Oliver, Richard L

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Researching customer satisfaction & loyalty : how to find out what people really think

Szwarc, Paul.

Format:

Books

Publication Date

2005

Excerpt:

Researching customer satisfaction & loyalty : how to find out what people really think / Szwarc

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The little book of big customer satisfaction measurement

Rao, Ajit, 1962-

Format:

Books

Publication Date

2012

Excerpt:

The little book of big customer satisfaction measurement / Rao, Ajit, 1962-

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Faculty career paths : multiple routes to academic success and satisfaction

Bataille, Gretchen M., 1944-

Table of contents only http://www.loc.gov/catdir/toc/ecip0613/2006014287.html

Format:

Books

Publication Date

2006

Excerpt:

Faculty career paths : multiple routes to academic success and satisfaction / Bataille, Gretchen M

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Quality of life therapy : applying a life satisfaction approach to positive psychology and cognitive therapy

Frisch, Michael (Michael B.)

Publisher description http://www.loc.gov/catdir/enhancements/fy0626/2005056963-d.html

Format:

Books

Publication Date

2006

Excerpt:

Quality of life therapy : applying a life satisfaction approach to positive psychology and

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The way people work : job satisfaction and the challenge of change

Howarth, Christine.

Format:

Books

Publication Date

1984

Excerpt:

The way people work : job satisfaction and the challenge of change / Howarth, Christine.

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Make your brand matter : experience-driven solutions to capture customers and keep them loyal

Soechtig, Steven G., author.

Format:

Books

Publication Date

2022

Excerpt:

Consumer satisfaction.

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Organizational behavior

Robbins, Stephen P., 1943-

Format:

Books

Publication Date

2019

Excerpt:

What Is organizational behavior? -- Diversity in organizations -- Attitudes and job satisfaction

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Psychological testing and assessment : an introduction to tests and measurement

Cohen, Ronald Jay, author.

Format:

Books

Publication Date

2018

Excerpt:

, Organizational Commitment, And Organizational Culture -- Job Satisfaction -- Organizational Commitment

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