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00IIE
Cover image for Crucial conversations : tools for talking when stakes are high
Crucial conversations : tools for talking when stakes are high
by 
Patterson, Kerry, 1946-
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002001129.html
Publisher description http://catdir.loc.gov/catdir/description/mh021/2002001129.html
Format: 
Books
Publication Date 
2002
Excerpt: 
lives. Based on the authors' DialogueSmart training seminars, the techniques are geared toward getting
Available: Copies:
Cover image for Effective behavior in organizations : cases, concepts, and student experiences
Effective behavior in organizations : cases, concepts, and student experiences
by 
Cohen, Allan R.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=027254838&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2001
Excerpt: 
Effectiveness -- Ch. 7. Basic Human Needs and Rewards -- Ch. 8. The Personal System -- Ch. 9. Diagnosing the Two
Available: Copies:
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