by
Lerbinger, Otto.
Format:
Books
Publication Date
2012
Excerpt:
anticipating and responding to crises as well as taking the steps required to reduce the impact of these events
by
Barash, David P.
Format:
Books
Publication Date
2009 2008
Excerpt:
introduction and comprehensive exploration of important historical and recent world events - including new
by
Walton, Richard E.
Table of contents http://www.gbv.de/dms/bowker/toc/9780201088595.pdf
Format:
Regular print
Publication Date
1987
Excerpt:
-- Substantive and Emotional Issues -- Triggering Events -- Conflict Tactics and Resolution Behaviors