2 Results
00IIE
Cover image for Loyalty 3.0 : how big data and gamification are revolutionizing customer and employee engagement
by 
Paharia, Rajat.
Format: 
Books
Publication Date 
2013
Excerpt: 
Part 1: Vision -- May you live in interesting times -- Whoever figures out motivation wins -- The
Available: Copies:
Cover image for Questions that sell : the powerful process for discovering what your customer really wants
by 
Cherry, Paul.
Format: 
Books
Publication Date 
2006
Excerpt: 
conversation: lock-on and impact questions -- Back to the future: vision questions -- Getting past ?what if
Available: Copies: