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IIE
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Cover image for Defusing the angry patron : a how-to-do-it manual for librarians
Defusing the angry patron : a how-to-do-it manual for librarians
Defusing the angry patron : a how-to-do-it manual for librarians
by 
Rubin, Rhea Joyce.
Format: 
Books
Publication Date 
2011
Available: Copies:
Cover image for The dark side of close relationships II
The dark side of close relationships II
The dark side of close relationships II
by 
Cupach, William R.
Format: 
Books
Publication Date 
2011
Available: Copies:
Cover image for Conversations for changs : 12 ways to say ir tight when it matters most
Conversations for changs : 12 ways to say ir tight when it matters most
Conversations for changs : 12 ways to say ir tight when it matters most
by 
Hayashi, Shawn Kent.
Format: 
Books
Publication Date 
2011
Available: Copies:
Cover image for Convince them in 90 seconds or less : make instant connections that pay off in business and in life
Convince them in 90 seconds or less : make instant connections that pay off in business and in life
Convince them in 90 seconds or less : make instant connections that pay off in business and in life
by 
Boothman, Nicholas.
Format: 
Books
Publication Date 
2010
Available: Copies:
Cover image for Interpersonal communication : everyday encounters
Interpersonal communication : everyday encounters
Interpersonal communication : everyday encounters
by 
Wood, Julia T.
Format: 
Books
Publication Date 
2010
Available: Copies:
Cover image for Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day
Surviving the toxic workplace : protect yourself against coworkers, bosses, and work environments that poison your day
Cover image for Communicating at work : principles and practices for business and the professions
Communicating at work : principles and practices for business and the professions
Communicating at work : principles and practices for business and the professions
by 
Adler, Ronald B. (Ronald Brian), 1946-
Format: 
Books
Publication Date 
2010
Available: Copies:
Cover image for New directions in interpersonal communication research
New directions in interpersonal communication research
New directions in interpersonal communication research
by 
Smith, Sandi W.
Table of contents only http://www.loc.gov/catdir/toc/ecip0827/2008039412.html
Format: 
Books
Publication Date 
2010
Available: Copies:
Cover image for Reaching out : interpersonal effectiveness and self-actualization
Reaching out : interpersonal effectiveness and self-actualization
Reaching out : interpersonal effectiveness and self-actualization
by 
Johnson, David W., 1940-
Format: 
Books
Publication Date 
2009
Available: Copies:
Cover image for Person-centred facilitation : process, theory and practice
Person-centred facilitation : process, theory and practice
Person-centred facilitation : process, theory and practice
by 
Grobler, H. D. (Hanka Dorothee)
Format: 
Books
Publication Date 
2009
Available: Copies:
Cover image for Organizational communication : approaches and processes
Organizational communication : approaches and processes
Organizational communication : approaches and processes
by 
Miller, Katherine, 1959-
Format: 
Books
Publication Date 
2009
Available: Copies:
Cover image for Understanding interpersonal communication : making choices in changing times
Understanding interpersonal communication : making choices in changing times
Understanding interpersonal communication : making choices in changing times
by 
West, Richard L.
Format: 
Books
Publication Date 
2009
Available: Copies:
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