3 Results
000IIE
by 
Wreden, Nick.
Format: 
Books
Publication Date 
2005
Excerpt: 
customer: learning customer value ; Satisfaction versus accountability: which metric for success ; Customer
Available: Copies:
Cover image for Brand management : a theoretical and practical approach
by 
Riezebos, H. J., 1960-
Format: 
Books
Publication Date 
2003
Excerpt: 
on a successful brand -- 12. Critical success factors in brand damage -- 13. The value of a brand for
Available: Copies: