by
Goetsch, David L.
Format:
Books
Publication Date
2014
Excerpt:
total quality: the relationship -- Overview of total quality tools -- Problem solving and decision
by
Aikens, C. Harold.
Table of contents http://www.loc.gov/catdir/toc/ecip0512/2005013503.html
Format:
Books
Publication Date
2006
Excerpt:
quality : the human element -- Understanding process behavior : tools for problem solving and decision