71 Results
000000000000IIE
by 
Harvey, Emma.
Format: 
Books
Publication Date 
2008
Excerpt: 
emotional responses such as fear, anger and guilt; and sets out how to begin rebuilding trust after trauma
Available: Copies:
Cover image for Care packages for your customers : an idea a week to enhance customer service
by 
Glanz, Barbara A.
Format: 
Books
Publication Date 
2007
Excerpt: 
customer's anger personally -- Surprise co-workers and internal customers with anonymous gifts -- Remember
Available: Copies:
Cover image for Imagining evil : witchcraft beliefs and accusations in contemporary Africa
by 
Haar, Gerrie ter.
Format: 
Books
Publication Date 
2007
Excerpt: 
/ Gerrie ter Haar -- Witchcraft and the Christian church : ethical implications / Elias K. Bongmba -- Anger
Available: Copies:
Cover image for America on notice : stemming the tide of anti-Americanism
by 
Schweitzer, Glenn E., 1930-
Format: 
Books
Publication Date 
2006
Excerpt: 
A Fractured International Environment Fosters Anger Toward America -- Political Overlays on Crowded
Available: Copies:
by 
Peurifoy, Reneau Z.
Format: 
Books
Publication Date 
2006
Excerpt: 
commonly associated with anxiety -- The process of change -- Feeling good about yourself -- Making anger
Available: Copies:
Cover image for A world ignited : how apostles of ethnic, religious, and racial hatred torch the globe
by 
Tolchin, Martin.
Format: 
Books
Publication Date 
2006
Excerpt: 
-- The psychology of anger -- Blood diamonds: economic rights and world anger -- Sadat and the "October 6
Available: Copies:
Cover image for Counterproductive work behavior : investigations of actors and targets
by 
Spector, Paul E.
Format: 
Books
Publication Date 
2005
Excerpt: 
Anger in the workplace.
Available: Copies:
Cover image for The difficult parent : an educator's guide to handling aggressive behavior
by 
Jaksec, Charles M.
Format: 
Books
Publication Date 
2005
Excerpt: 
. RAID step three : identifying your advantages -- 8. RAID step four : diffusing anger during the initial
Available: Copies:
by 
Keen, Bonnie, 1955-
Format: 
Books
Publication Date 
2005
Excerpt: 
prescriptions -- Confessions of the heart -- Unlikely cousins : anger and forgiveness -- Fasten your seatbelts
Available: Copies:
Cover image for A practical handbook for building the play therapy relationship
by 
Giordano, Maria, 1964-
Format: 
Books
Publication Date 
2005
Excerpt: 
study: anger and aggression -- Case study: divorce -- Case study: sexual abuse and trauma -- Role play
Available: Copies:
Cover image for Savannah 2116 AD
by 
Robson, Jenny.
Format: 
Books
Publication Date 
2004
Excerpt: 
be over. She felt the anger rise within her. No more. Not this. They had taken everything else, but
Available: Copies: