Search Results for Customer relations.

178 Results
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Cover image for The lovemarks effect : winning in the consumer revolution
The lovemarks effect : winning in the consumer revolution
by 
Roberts, Kevin, 1949-
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Management.
Available: Copies:
Cover image for Converting customer value : from retention to profit
Converting customer value : from retention to profit
by 
Murphy, John A., 1948-
Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005020017.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Management.
Available: Copies:
Cover image for Customer service delivery : research and best practices
Customer service delivery : research and best practices
by 
Fogli, Lawrence.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Management.
Available: Copies:
Cover image for Customer service from the inside out made easy
Customer service from the inside out made easy
by 
Levesque, Paul, 1947-
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005032807.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Handbooks, manuals, etc.
Available: Copies:
Cover image for Electronic customer relationship management
Electronic customer relationship management
by 
Fjermestad, Jerry.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Management.
Available: Copies:
Cover image for Great customer connections : simple psychological techniques that guarantee exceptional service
Great customer connections : simple psychological techniques that guarantee exceptional service
by 
Gallagher, Richard S.
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Psychological aspects.
Available: Copies:
Cover image for Handbook of CRM : achieving excellence in customer management
Handbook of CRM : achieving excellence in customer management
Handbook of CRM : achieving excellence in customer management
by 
Payne, Adrian.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations.
Available: Copies:
Cover image for Microsoft CRM 3 for dummies
Microsoft CRM 3 for dummies
by 
Scott, Joel.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations -- Data processing.
Available: Copies:
Cover image for Naked conversations : how blogs are changing the way businesses talk with customers
Naked conversations : how blogs are changing the way businesses talk with customers
by 
Scoble, Robert, 1965-
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations.
Available: Copies:
Cover image for Handbook of customer satisfaction and loyalty measurement
Handbook of customer satisfaction and loyalty measurement
by 
Hill, Nigel, 1952-
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations.
Available: Copies:
Cover image for Outside innovation : how your customers will co-design your company's future
Outside innovation : how your customers will co-design your company's future
Outside innovation : how your customers will co-design your company's future
by 
Seybold, Patricia B.
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations.
Available: Copies:
Cover image for Build your customer strategy : a guide to creating profitable relationships
Build your customer strategy : a guide to creating profitable relationships
Build your customer strategy : a guide to creating profitable relationships
by 
Barnes, James G.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006008676.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer relations.
Available: Copies:
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