Search Results for Customer services.

187 Results
000000000000IIE
Cover image for Services marketing : people, technology, strategy
Cover image for A survey of customer satisfaction, expectations and perceptions as a measure of service quality in the low cost airline industry looking at Kulula, 1time and Mango
A survey of customer satisfaction, expectations and perceptions as a measure of service quality in the low cost airline industry looking at Kulula, 1time and Mango
A survey of customer satisfaction, expectations and perceptions as a measure of service quality in the low cost airline industry looking at Kulula, 1time and Mango
by 
Paruk, Tasneem.
Format: 
Manuscript
Publication Date 
2007
Excerpt: 
A survey of customer satisfaction, expectations and perceptions as a measure of service quality in
Available: Copies:
Cover image for Care packages for your customers : an idea a week to enhance customer service
Care packages for your customers : an idea a week to enhance customer service
by 
Glanz, Barbara A.
Format: 
Books
Publication Date 
2007
Excerpt: 
Care packages for your customers : an idea a week to enhance customer service / Glanz, Barbara A.
Available: Copies:
Cover image for Fundamentals of selling : customers for life through service
Fundamentals of selling : customers for life through service
by 
Futrell, Charles.
Format: 
Books
Publication Date 
2006
Excerpt: 
Fundamentals of selling : customers for life through service / Futrell, Charles.
Available: Copies:
Cover image for Marketing management
Cover image for Foundations of marketing
Foundations of marketing
by 
Jobber, David, 1947-
Format: 
Books
Publication Date 
2006
Excerpt: 
positioning. -- 6. Product and brand management. -- 7. Services marketing management. -- 8. Pricing strategy
Available: Copies:
Cover image for Strategic marketing
Strategic marketing
by 
Cravens, David W.
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-t.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0619/2004061068-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
includes customer service, technology, customer relationships, pricing, and the global economy." "The cases
Available: Copies:
Cover image for Introduction to marketing
Introduction to marketing
by 
Lamb, Charles W.
Inhaltsverzeichnis
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=014584340&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2006 2005
Excerpt: 
managing products -- Services and nonprofit organization marketing -- Distribution decisions -- Marketing
Available: Copies:
Cover image for Business applications and computational intelligence
Business applications and computational intelligence
by 
Voges, Kevin, 1952-
Format: 
Books
Publication Date 
2006
Excerpt: 
-making for consensus outcomes in organizations / Analyzing strategic stance in public services management
Available: Copies:
Cover image for Amaze your customers! : creative tips on winning & keeping your customers
Amaze your customers! : creative tips on winning & keeping your customers
by 
Zanetti, Daniel.
Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030518.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Amaze your customers! : creative tips on winning & keeping your customers / Zanetti, Daniel.
Available: Copies:
Cover image for Services marketing management : a strategic perspective
Services marketing management : a strategic perspective
Services marketing management : a strategic perspective
by 
Kasper, Hans.
Table of contents http://www.loc.gov/catdir/toc/ecip064/2005034528.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer services -- Marketing -- Management.
Available: Copies:
Cover image for Service orientation : winning strategies and best practices
Service orientation : winning strategies and best practices
by 
Allen, Paul R.
Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Customer services.
Available: Copies:
Go to:Search ResultsTop of Page