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How to deal with difficult customers : 10 simple strategies for selling to the stubborn, obnoxious, and belligerent

Anderson, Dave, 1961-

Table of contents only http://www.loc.gov/catdir/toc/ecip0613/2006014057.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0613/2006014057.html">http://www

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Living brands

Nadeau, Raymond.

Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018778.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0615/2006018778.html">http://www

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Marketing management : a value-creation process

Dubois, Pierre-Louis.

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0662/2006049380-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0662/2006049380-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0662/2006049380-t.html

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Books

Publication Date

2007

Excerpt:

/2006049380-b.html">http://www.loc.gov/catdir/enhancements/fy0662/2006049380-b.html</a>

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Dynamic security : the democratic therapeutic community in prison

Parker, Michael, 1953-

Table of contents only http://www.loc.gov/catdir/toc/ecip073/2006033246.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip073/2006033246.html">http://www

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Dealing with DNA evidence : a legal guide

Semikhodskii, Andrei.

Table of contents only http://www.loc.gov/catdir/toc/ecip0618/2006025505.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0618/2006025505.html">http://www

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Sex in cyberspace : men who pay for sex

Earle, Sarah, 1972-

Table of contents only http://www.loc.gov/catdir/toc/ecip073/2006032972.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip073/2006032972.html">http://www

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In the shadow of death : restorative justice & death row families

Beck, Elizabeth.

Table of contents only http://www.loc.gov/catdir/toc/ecip0618/2006024007.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0618/2006024007.html">http://www

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Agile software development quality assurance

Stamelos, Ioannis G., 1959-

Table of contents only http://www.loc.gov/catdir/toc/ecip072/2006033754.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip072/2006033754.html">http://www

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The politics of crime and community

Hughes, Gordon, 1952-

Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0703/2006049117-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0703/2006049117-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0703/2006049117-t.html

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Books

Publication Date

2007

Excerpt:

/2006049117-b.html">http://www.loc.gov/catdir/enhancements/fy0703/2006049117-b.html</a>

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Prisons, penology and penal reform : an introduction to institutional specialization

Blakely, Curt R.

Table of contents only http://www.loc.gov/catdir/toc/ecip0619/2006025284.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0619/2006025284.html">http://www

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Sexual abuse

Johnson, Jerry L., 1957-

Table of contents only http://www.loc.gov/catdir/toc/ecip0618/2006023982.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip0618/2006023982.html">http://www

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Evaluating citizen oversight of police

Buren, Brenda A., 1966-

Table of contents only http://www.loc.gov/catdir/toc/ecip073/2006035867.html

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Books

Publication Date

2007

Excerpt:

Table of contents only <a href="http://www.loc.gov/catdir/toc/ecip073/2006035867.html">http://www

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