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Best face forward : why companies must improve their service interfaces with customers

Rayport, Jeffrey F.

Table of contents http://www.loc.gov/catdir/toc/ecip0414/2004002104.html

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Books

Publication Date

2005

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Harvard Business School Press,

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In their time : the greatest business leaders of the twentieth century

Mayo, Anthony J.

Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002391.html

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Books

Publication Date

2005

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In their time : the greatest business leaders of the twentieth century / Mayo, Anthony J.

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Equity : why employee ownership is good for business

Rosen, Corey M.

Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002388.html

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Books

Publication Date

2005

Excerpt:

Equity : why employee ownership is good for business / Rosen, Corey M.

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Becoming an effective leader.

Harvard Business School.

Format:

Books

Publication Date

2005

Excerpt:

Becoming an effective leader. Harvard Business School.

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Performance without compromise : how Emerson consistently achieves winning results

Knight, Charles F.

Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002392.html

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Books

Publication Date

2005

Excerpt:

Harvard Business School Press,

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Taking control of your time : the results-driven manager.

Harvard Business School.

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Books

Publication Date

2005

Excerpt:

Taking control of your time : the results-driven manager. Harvard Business School.

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Strategy : create and implement the best strategy for your business.

Harvard Business School.

Table of contents http://www.loc.gov/catdir/toc/ecip056/2005000767.html

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Books

Publication Date

2005

Excerpt:

Strategy : create and implement the best strategy for your business. Harvard Business School.

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The workforce scorecard : managing human capital to execute strategy.

Huselid, Mark A.

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Books

Publication Date

2005

Excerpt:

Harvard Business School Press

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Ten rules for strategic innovators : from idea to execution

Govindarajan, Vijay.

Table of contents http://www.loc.gov/catdir/toc/ecip0513/2005014230.html

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Books

Publication Date

2005

Excerpt:

New business enterprises -- United States -- Case studies.

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Levers of organization design : how managers use accountability systems for greater performance and commitment

Simons, Robert.

Table of contents http://www.loc.gov/catdir/toc/ecip058/2005004954.html

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Books

Publication Date

2005

Excerpt:

Harvard Business School Press,

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How brands become icons : the principles of cultural branding

Holt, Douglas B.

Inhaltsverzeichnis
Table of contents http://catdir.loc.gov/catdir/toc/ecip0414/2004002697.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=012881193&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1311/2004002697-d.html

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Books

Publication Date

2004

Excerpt:

Business names.

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Strategy maps : converting intangible assets into tangible outcomes

Kaplan, Robert S.

Table of contents http://www.loc.gov/catdir/toc/ecip0410/2003024059.html

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Books

Publication Date

2004

Excerpt:

Harvard Business School Press,

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