by
Lankes, R. David, 1970-
Format:
Books
Publication Date
2000
Excerpt:
Digital reference service in the new millennium : planning, management, and evaluation / Lankes, R
by
Behrens, S. J. (Shirley J.)
Format:
Books
Publication Date
1999
Excerpt:
information task? Your feelings. The working plan. Planning the information task. The first stage. Planning is
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