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Performance Research Associates' Delivering knock your socks off service.

Zemke, Ron.

Format:

Books

Publication Date

2003

Excerpt:

American Management Association,

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The ultimate CRM handbook : strategies and concepts for building enduring customer loyalty and profitability

Freeland, John G.

Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002010873.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002010873.html

Format:

Books

Publication Date

2003

Excerpt:

Customer relations -- Management.

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Corporate reputation and competitiveness

Davies, Gary, 1946-

Table of contents http://catdir.loc.gov/catdir/toc/fy0703/2002068326.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=009945533&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=877508
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=009945533&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1009/2002068326-b.html

Format:

Books

Publication Date

2003

Excerpt:

Brand name products -- Management.

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A new brand world : 8 principles for achieving brand leadership in the 21st century

Bedbury, Scott.

Format:

Books

Publication Date

2003 2002

Excerpt:

New products -- Management.

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Collecting and interpreting qualitative materials

Denzin, Norman K.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0658/2002156613-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0734/2002156613-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0658/2002156613-d.html
Table of contents http://catdir.loc.gov/catdir/enhancements/fy0658/98008868-t.html
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0734/98008868-b.html

Format:

Books

Publication Date

2003

Excerpt:

management and analysis methods / Software and qualitative research / Analyzing talk and text / Focus groups

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Applications in basic marketing : clippings from the popular business press

Perreault, William D., Jr.

Format:

Books

Publication Date

2003

Excerpt:

Marketing -- Management.

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Public relations : South African perspectives

Rensburg, Ronél S.

Format:

Books

Publication Date

2003

Excerpt:

organisation -- The performance dimensions of public relations: campaign planning and management -- Marketing

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Before the brand : creating the unique DNA of an enduring brand identity

Perry, Alycia.

Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2002152803.html
Publisher description http://catdir.loc.gov/catdir/description/mh031/2002152803.html

Format:

Books

Publication Date

2003

Excerpt:

Brand name products -- Marketing -- Management.

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Intelligent IT outsourcing : eight building blocks to success

Cullen, Sara.

Table of contents http://catdir.loc.gov/catdir/enhancements/fy0627/2005412440-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=012921917&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=012921917&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0627/2005412440-d.html

Format:

Books

Publication Date

2003

Excerpt:

Information technology -- Management.

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The sales advantage : how to get it, keep it, and sell more than ever

Crom, J. Oliver.

Sample text http://catdir.loc.gov/catdir/enhancements/fy0641/2002075237-s.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/simon052/2002075237.html
Publisher description http://catdir.loc.gov/catdir/description/simon031/2002075237.html

Format:

Books

Publication Date

2003

Excerpt:

Sales management.

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Strategic organisational communication : paradigms and paradoxes

Verwey, Sonja.

Format:

Books

Publication Date

2003

Excerpt:

Communication in management.

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Casting for big ideas : a new manifesto for agency managers

Jaffe, Andrew, 1938-2010.

Table of contents http://catdir.loc.gov/catdir/toc/wiley041/2003283016.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley045/2003283016.html
Publisher description http://catdir.loc.gov/catdir/description/wiley041/2003283016.html

Format:

Books

Publication Date

2003

Excerpt:

Advertising agencies -- Management.

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