4 Results
0000IIE
by 
Burrows, Robert P. (Robert Penn)
Format: 
Books
Publication Date 
2012
Excerpt: 
Customer demands for individual attention and specialized products are transforming commerce at
Available: Copies:
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2011
Excerpt: 
economy globalizes, cultural boundaries in commerce are being erased -- which makes your customers an
Available: Copies:
Cover image for Customer relationship management
by 
Anderson, Kristin, 1962-
Format: 
Books
Publication Date 
2002
Excerpt: 
Customer Data -- 6. Tools for Capturing Customer Information -- 7. Service-Level Agreements -- 8. E-Commerce
Available: Copies: