by
Dale, B. G.
Format:
Books
Publication Date
1994
Excerpt:
.M. Askey and B.G. Dale. 17. Quality management tools and techniques: an overview / B.G. Dale, H.S. Bunney
Format:
Books
Publication Date
1994
Excerpt:
/ Michael Treacy and Fred Wiersema -- The Service-Driven Service Company / Leonard A. Schlesinger and James