3 Results
000IIE
Cover image for Service support.
by 
Great Britain. Office of Government Commerce.
Format: 
Books
Publication Date 
2007 2000
Excerpt: 
Computer technical support.
Available: Copies:
Cover image for Measuring ITIL : measuring, reporting and modeling the IT service management metrics that matter most to IT senior executives
by 
Steinberg, Randy A.
Format: 
Books
Publication Date 
2006
Excerpt: 
Computer technical support.
Available: Copies:
Cover image for A guide to customer service skills for the help desk professional
by 
Knapp, Donna.
Format: 
Books
Publication Date 
1999
Excerpt: 
Computer technical support.
Available: Copies: