2 Results
00IIE
Cover image for Competition, diversity and economic performance
by 
Tisdell, C. A. (Clement Allan)
Format: 
Books
Publication Date 
2013
Excerpt: 
.More on market dynamics and damped or restrained market reactions -- 9.4.Market transaction costs and
Available: Copies:
Cover image for Best face forward : why companies must improve their service interfaces with customers
by 
Rayport, Jeffrey F.
Format: 
Books
Publication Date 
2005
Excerpt: 
- are enabling managers to recruit machines into "front-office" roles that both drive down the costs of
Available: Copies: