by
Timm, Paul R.
Format:
Books
Publication Date
2011
Excerpt:
Customer service : career success through customer loyalty / Timm, Paul R.
by
Allen, Paul R.
Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Format:
Books
Publication Date
2006
Excerpt:
Service orientation : winning strategies and best practices / Allen, Paul R.
by
Bell, Chip R.
Format:
Books
Publication Date
2011
Excerpt:
Wired and dangerous : how your customers have changed and what to do about it / Bell, Chip R.
by
Timm, Paul R.
Format:
Books
Publication Date
2001
Excerpt:
Seven power strategies for building customer loyalty / Timm, Paul R.