byÂ
Paarman, S.
Format:Â
Books
Publication DateÂ
2009
Excerpt:Â
Personal assistance. NQF level 4, Student's book / Paarman, S.
byÂ
Zeithaml, Valarie A.
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1205/2011051073-d.html
Format:Â
Books
Publication DateÂ
2024 2013
Excerpt:Â
introduces students to entirely new topics that include management and measurement of service quality
byÂ
Jordaan, Yolanda.
Format:Â
Books
Publication DateÂ
2015
Excerpt:Â
1:OS-STUDENT
byÂ
Cant, M. C. (Michael Colin), 1957-
Format:Â
Books
Publication DateÂ
2014
Excerpt:Â
1:OS-STUDENT
byÂ
Cheverton, Peter.
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Table of contents http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-t.html
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=024677233&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy1213/2011034007-d.html
Format:Â
Books
Publication DateÂ
2012
Excerpt:Â
1:OS-STUDENT
byÂ
Machado, Ricardo.
Format:Â
Books
Publication DateÂ
2012
Excerpt:Â
1:OS-STUDENT
byÂ
Lucas, Robert W.
Format:Â
Books
Publication DateÂ
2011
Excerpt:Â
1:OS-STUDENT
byÂ
Bell, Chip R.
Format:Â
Books
Publication DateÂ
2011
Excerpt:Â
1:OS-STUDENT
byÂ
Timm, Paul R.
Format:Â
Books
Publication DateÂ
2011
Excerpt:Â
1:OS-STUDENT
byÂ
Wellington, Patricia.
Format:Â
Books
Publication DateÂ
2010
Excerpt:Â
1:OS-STUDENT
byÂ
Rowson, Pauline.
Format:Â
Books
Publication DateÂ
2009
Excerpt:Â
1:OS-STUDENT
byÂ
Young, Laurie, 1955-
Format:Â
Books
Publication DateÂ
2008
Excerpt:Â
1:OS-STUDENT
byÂ
Cook, Sarah, 1955-
Format:Â
Books
Publication DateÂ
2008
Excerpt:Â
1:OS-STUDENT
byÂ
Solomon, Robert.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-b.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html
Publisher description http://catdir.loc.gov/catdir/enhancements/fy0838/2008298855-d.html
Format:Â
Books
Publication DateÂ
2008
Excerpt:Â
1:OS-STUDENT
byÂ
Knapp, Duane E.
Format:Â
Books
Publication DateÂ
2008
Excerpt:Â
1:OS-STUDENT
byÂ
Dorrian, Paul.
Format:Â
Books
Publication DateÂ
2007
Excerpt:Â
1:OS-STUDENT
byÂ
Grèonroos, Christian, 1947-
Table of contents only http://www.loc.gov/catdir/toc/ecip071/2006030743.html
Format:Â
Books
Publication DateÂ
2007
Excerpt:Â
1:OS-STUDENT
byÂ
Harris, Elaine K.
Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030573.html
Format:Â
Books
Publication DateÂ
2007
Excerpt:Â
1:OS-STUDENT
byÂ
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format:Â
Books
Publication DateÂ
2007
Excerpt:Â
1:OS-STUDENT
byÂ
Magee, David, 1965-
Format:Â
Books
Publication DateÂ
2007
Excerpt:Â
1:OS-STUDENT
byÂ
Glanz, Barbara A.
Format:Â
Books
Publication DateÂ
2007
Excerpt:Â
1:OS-STUDENT
byÂ
Zanetti, Daniel.
Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030518.html
Format:Â
Books
Publication DateÂ
2006
Excerpt:Â
1:OS-STUDENT
byÂ
Fogli, Lawrence.
Format:Â
Books
Publication DateÂ
2006
Excerpt:Â
1:OS-STUDENT
byÂ
Gallagher, Richard S.
Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html
Format:Â
Books
Publication DateÂ
2006
Excerpt:Â
1:OS-STUDENT
byÂ
Allen, Paul R.
Publisher description http://www.loc.gov/catdir/enhancements/fy0665/2006297001-d.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Table of contents only http://www.loc.gov/catdir/enhancements/fy0665/2006297001-t.html
Format:Â
Books
Publication DateÂ
2006
Excerpt:Â
1:OS-STUDENT
byÂ
Harvard Business School.
Table of contents only http://www.loc.gov/catdir/toc/ecip0610/2006007913.html
Format:Â
Books
Publication DateÂ
2006
Excerpt:Â
1:OS-STUDENT
byÂ
Dieffenbach, Michael.
Format:Â
Video disc
Publication DateÂ
2006
Excerpt:Â
1:OS-STUDENT
byÂ
Barlow, Janelle, 1943-
Format:Â
Books
Publication DateÂ
2006 2004
Excerpt:Â
1:OS-STUDENT
byÂ
Van Hooser, Phillip, 1957-
Table of contents only http://www.loc.gov/catdir/toc/ecip0512/2005013737.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0622/2005013737-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005013737-d.html
Format:Â
Books
Publication DateÂ
2005
Excerpt:Â
1:OS-STUDENT
byÂ
Shaw, Colin, 1928-
Contributor biographical information http://www.loc.gov/catdir/bios/hol059/2004056536.html
Publisher description http://www.loc.gov/catdir/description/hol054/2004056536.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004056536.html
Publisher description http://www.loc.gov/catdir/description/hol054/2004056536.html
Table of contents http://www.loc.gov/catdir/toc/hol052/2004056536.html
Format:Â
Books
Publication DateÂ
2005
Excerpt:Â
1:OS-STUDENT
byÂ
Shaw, Colin, 1958-
Format:Â
Books
Publication DateÂ
2005
Excerpt:Â
1:OS-STUDENT
byÂ
Jordaan, Yolanda.
Format:Â
Books
Publication DateÂ
2004
Excerpt:Â
1:OS-STUDENT
byÂ
Clark, Moira.
Format:Â
Books
Publication DateÂ
2004
Excerpt:Â
1:OS-STUDENT
byÂ
Christensen, Clayton M.
Table of contents http://www.loc.gov/catdir/toc/ecip045/2003014328.html
Format:Â
Books
Publication DateÂ
2003
Excerpt:Â
1:OS-STUDENT
byÂ
Christensen, Clayton M.
Publisher description http://www.loc.gov/catdir/description/hc041/2002027518.html
Format:Â
Books
Publication DateÂ
2003 2000
Excerpt:Â
1:OS-STUDENT
byÂ
Zemke, Ron.
Format:Â
Books
Publication DateÂ
2003
Excerpt:Â
1:OS-STUDENT
byÂ
Theron, Danie.
Format:Â
Books
Publication DateÂ
2003
Excerpt:Â
1:OS-STUDENT
byÂ
Lundin, Stephen C., 1941-
Format:Â
Books
Publication DateÂ
2001 2000
Excerpt:Â
1:OS-STUDENT
byÂ
Timm, Paul R.
Format:Â
Books
Publication DateÂ
2001
Excerpt:Â
1:OS-STUDENT
byÂ
Kurtz, David L., 1941-
Format:Â
Books
Publication DateÂ
1998
Excerpt:Â
applied in today's dynamic environment. Each chapter contains a short case that allows students an
byÂ
McColl, Rod, 1957-
Format:Â
Books
Publication DateÂ
1998
Excerpt:Â
1:OS-STUDENT
byÂ
Vavra, Terry G.
Format:Â
Books
Publication DateÂ
1995
Excerpt:Â
1:OS-STUDENT
Format:Â
Books
Publication DateÂ
1994
Excerpt:Â
1:OS-STUDENT
byÂ
Evans, Wendy, 1940-
Format:Â
Books
Publication DateÂ
1993
Excerpt:Â
1:OS-STUDENT
byÂ
Walker, Denis.
Table of contents http://www.gbv.de/dms/hbz/toc/ht004229383.PDF
Format:Â
Books
Publication DateÂ
1990
Excerpt:Â
1:OS-STUDENT
byÂ
Manning, Anthony D.
Format:Â
Books
Publication DateÂ
1989
Excerpt:Â
1:OS-STUDENT