Search Results for Total quality management.

25 Results
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Cover image for Total quality : management, organization and strategy
Total quality : management, organization and strategy
Total quality : management, organization and strategy
by 
Evans, James R. (James Robert), 1950-
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality : management, organization and strategy / Evans, James R. (James Robert), 1950-
Available: Copies:
Cover image for Total quality management : text with cases
Total quality management : text with cases
Total quality management : text with cases
by 
Oakland, John S.
Format: 
Books
Publication Date 
2000
Excerpt: 
Total quality management : text with cases / Oakland, John S.
Available: Copies:
Cover image for Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
Quality management for organizational excellence : introduction to total quality
by 
Goetsch, David L.
Format: 
Books
Publication Date 
2014
Excerpt: 
Quality management for organizational excellence : introduction to total quality / Goetsch, David L.
Available: Copies:
Cover image for Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
by 
Michelli, Joseph A., 1960-
Format: 
Books
Publication Date 
2011
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Essentials of quality : with cases and experiential exercises
Essentials of quality : with cases and experiential exercises
Essentials of quality : with cases and experiential exercises
by 
Sower, Victor E.
Format: 
Books
Publication Date 
2011
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Quality management : theory and application
Quality management : theory and application
Quality management : theory and application
by 
Mauch, Peter D., 1954-
Klappentext
Table of contents http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&doc_number=018653406&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
Format: 
Books
Publication Date 
2010
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Business process mapping : improving customer satisfaction. Workbook
Business process mapping : improving customer satisfaction. Workbook
Business process mapping : improving customer satisfaction. Workbook
by 
Jacka, J. Mike.
Format: 
Books
Publication Date 
2009
Excerpt: 
Total quality management.
Available: Copies:
Cover image for International handbook of practice-based performance management
International handbook of practice-based performance management
International handbook of practice-based performance management
by 
Julnes, Patria de Lancer.
Table of contents only http://www.loc.gov/catdir/toc/ecip0712/2007008883.html
Format: 
Books
Publication Date 
2008
Excerpt: 
Total quality management.
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Cover image for Best practices in lean six sigma process improvement : a deeper look
Best practices in lean six sigma process improvement : a deeper look
Best practices in lean six sigma process improvement : a deeper look
by 
Schonberger, Richard.
Table of contents only http://www.loc.gov/catdir/toc/ecip0719/2007022155.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0741/2007022155-d.html
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0806/2007022155-b.html
Format: 
Books
Publication Date 
2008
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Customer care excellence : how to create an effective customer focus
Customer care excellence : how to create an effective customer focus
Customer care excellence : how to create an effective customer focus
by 
Cook, Sarah, 1955-
Format: 
Books
Publication Date 
2008
Excerpt: 
Total quality management.
Available: Copies:
Cover image for The progressive audit : a toolkit for improving your organizational quality culture
The progressive audit : a toolkit for improving your organizational quality culture
The progressive audit : a toolkit for improving your organizational quality culture
by 
Pfannerstill, Robert, 1951-
Table of contents http://www.loc.gov/catdir/toc/ecip0514/2005017090.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Personal balanced scorecard : the way to individual happiness, personal integrity, and organisational effectiveness
Personal balanced scorecard : the way to individual happiness, personal integrity, and organisational effectiveness
Personal balanced scorecard : the way to individual happiness, personal integrity, and organisational effectiveness
by 
Rampersad, Hubert K.
Format: 
Books
Publication Date 
2006
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Beyond six sigma : profitable growth throuth customer value creation
Beyond six sigma : profitable growth throuth customer value creation
Beyond six sigma : profitable growth throuth customer value creation
by 
Plaster, Gary.
Table of contents only http://www.loc.gov/catdir/toc/ecip0517/2005023556.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0623/2005023556-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Process improvement and quality management in the retail industry
Process improvement and quality management in the retail industry
Process improvement and quality management in the retail industry
by 
George, Stephen, 1948-
Table of contents only http://www.loc.gov/catdir/toc/ecip0516/2005020230.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020230-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Total quality management.
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Cover image for Quality : a corporate force : managing for excellence
Quality : a corporate force : managing for excellence
Quality : a corporate force : managing for excellence
by 
Aikens, C. Harold.
Table of contents http://www.loc.gov/catdir/toc/ecip0512/2005013503.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Total quality management.
Available: Copies:
Cover image for The management and control of quality
The management and control of quality
The management and control of quality
by 
Evans, James R. (James Robert), 1950-
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Quality management : creating and sustaining organizational effectiveness
Quality management : creating and sustaining organizational effectiveness
Quality management : creating and sustaining organizational effectiveness
by 
Summers, Donna C. S.
Format: 
Books
Publication Date 
2005
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellence
Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellence
Implementing quality : a practical guide to tools and techniques : enabling the power of operational excellence
by 
Basu, Ron.
Format: 
Books
Publication Date 
2004
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Rethinking performance measurement : beyond the balanced scorecard
Rethinking performance measurement : beyond the balanced scorecard
Rethinking performance measurement : beyond the balanced scorecard
by 
Meyer, Marshall W.
Format: 
Books
Publication Date 
2002
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Customer-driven project management : building quality into project process
Customer-driven project management : building quality into project process
Customer-driven project management : building quality into project process
by 
Barkley, Bruce, 1939-
Format: 
Books
Publication Date 
2001
Excerpt: 
Total quality management.
Available: Copies:
Cover image for ISO 9000 quality systems handbook
ISO 9000 quality systems handbook
ISO 9000 quality systems handbook
by 
Hoyle, David.
Format: 
Books
Publication Date 
2001
Excerpt: 
Total quality management.
Available: Copies:
Cover image for The Oliver Wight ABCD checklist for operational excellence
The Oliver Wight ABCD checklist for operational excellence
The Oliver Wight ABCD checklist for operational excellence
by 
Wight, Oliver W.
Table of contents http://catdir.loc.gov/catdir/toc/onix06/00033007.html
Contributor biographical information http://catdir.loc.gov/catdir/bios/wiley042/00033007.html
Publisher description http://catdir.loc.gov/catdir/description/wiley035/00033007.html
Format: 
Books
Publication Date 
2000
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Assessing business excellence : a guide to self-assessment.
Assessing business excellence : a guide to self-assessment.
Assessing business excellence : a guide to self-assessment.
by 
Porter, L. J. Porter, Leslie J.
Format: 
Books
Publication Date 
1998
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Principles of total quality
Principles of total quality
Principles of total quality
by 
Swift, J. A.
Format: 
Books
Publication Date 
1998
Excerpt: 
Total quality management.
Available: Copies:
Cover image for Managing quality
Managing quality
Managing quality
by 
Dale, B. G.
Format: 
Books
Publication Date 
1994
Excerpt: 
Total quality management.
Available: Copies:
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