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International dictionary of artificial intelligence

Raynor, William J., Jr.

Format:

Books

Publication Date

1999

Excerpt:

Amacom.

Available: Copies:

The AMA dictionary of business and management

Kurian, George Thomas.

Format:

Books

Publication Date

2013

Excerpt:

Amacom,

Available: Copies:

Essentials of inventory management

Muller, Max, 1947-

EBSCO https://ezproxy.iielearn.ac.za/login?url=http://search.ebscohost.com/login.aspx?direct=true&db=e020mww&AN=362235&site=ehost-live&ebv=EB&ppid=pp_Cover

Format:

Books

Publication Date

2011

Excerpt:

AMACOM,

Available: Copies:

Punctuation at work : simple principles for achieving clarity and good style

Lauchman, Richard.

Format:

Books

Publication Date

2010

Excerpt:

AMACOM ; McGraw-Hill [distributor],

Available: Copies:

The AMA handbook of leadership

Goldsmith, Marshall.

Format:

Books

Publication Date

2010

Excerpt:

AMACOM ; McGraw-Hill [distributor],

Available: Copies:

An insider's guide to building a successful consulting practice

Katcher, Bruce Leslie, 1953-

Format:

Books

Publication Date

2010

Excerpt:

AMACOM,

Available: Copies:

The AMA handbook of public relations

Dilenschneider, Robert L.

Format:

Books

Publication Date

2010

Excerpt:

AMACOM/American Management Association,

Available: Copies:

Just listen : discover the secret to getting through to absolutely everyone

Goulston, Mark.

Format:

Books

Publication Date

2009

Excerpt:

AMACOM ; McGraw-Hill [distributor],

Available: Copies:

A manager's guide to coaching : simple and effective ways to get the best out of your employees

Emerson, Brian, 1967-

Format:

Books

Publication Date

2008

Excerpt:

AMACOM/American Management Association,

Available: Copies:

Becoming an extraordinary manager : the 5 essentials for success

Sandler, Len, 1946-

Format:

Books

Publication Date

2008

Excerpt:

AMACOM, American Management Association,

Available: Copies:

The EQ interview : finding employees with high emotional intelligence

Lynn, Adele B.

Format:

Books

Publication Date

2008

Excerpt:

AMACOM/American Management Association ; SHRM,

Available: Copies:

Managing online forums : everything you need to know to create and run successful community discussion boards

O'Keefe, Patrick, 1984-

Format:

Books

Publication Date

2008

Excerpt:

AMACOM,

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Persuasion IQ : the 10 skills you need to get exactly what you want

Mortensen, Kurt W.

Table of contents only http://www.loc.gov/catdir/toc/ecip086/2007049174.html

Format:

Books

Publication Date

2008

Excerpt:

AMACOM/American Management Association,

Available: Copies:

The language of success : business writing that informs, persuades, and gets results

Sant, Tom.

Format:

Books

Publication Date

2008

Excerpt:

Amacom,

Available: Copies:

101 strategies for recruiting success : where, when, and how to find the right people every time

Pritchard, Christopher W., 1954-

Table of contents only http://www.loc.gov/catdir/toc/ecip0612/2006012213.html

Format:

Books

Publication Date

2007

Excerpt:

AMACOM (American Management Association),

Available: Copies:

Coaching for emotional intelligence : the secret to developing the star potential in your employees

Wall, Bob (Bob Lee)

Table of contents only http://www.loc.gov/catdir/toc/ecip0611/2006010834.html

Format:

Books

Publication Date

2007

Excerpt:

Amacom,

Available: Copies:

How to recognize & reward employees : 150 ways to inspire peak performance

Deeprose, Donna.

Table of contents http://www.loc.gov/catdir/toc/ecip0610/2006007482.html

Format:

Books

Publication Date

2007

Excerpt:

AMACOM,

Available: Copies:

A manager's guide to improving workplace performance

Chevalier, Roger, 1946-

Table of contents only http://www.loc.gov/catdir/toc/ecip074/2006036145.html

Format:

Books

Publication Date

2007

Excerpt:

AMACOM,

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Delivering knock your socks off service

Performance Associates, Inc.

Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html

Format:

Books

Publication Date

2007

Excerpt:

AMACOM, American Management Association,

Available: Copies:

Whoever tells the best story wins how to use your own stories to communicate with power and impact

Simmons, Annette.

Connect to this resource online

Format:

Electronic Resources

Publication Date

2007

Excerpt:

AMACOM,

Available: Copies:

Great customer connections : simple psychological techniques that guarantee exceptional service

Gallagher, Richard S.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033220.html

Format:

Books

Publication Date

2006

Excerpt:

AMACOM,

Available: Copies:

The leader's tool kit : hundreds of tips and techniques for developing the skills you need

Charney, Cyril.

Table of contents http://www.loc.gov/catdir/toc/ecip0511/2005011788.html

Format:

Books

Publication Date

2006 2005

Excerpt:

AMACOM,

Available: Copies:

Bigger isn't always better : the new mindset for real business growth

Tomasko, Robert M.

Table of contents http://www.loc.gov/catdir/toc/ecip0518/2005024600.html

Format:

Books

Publication Date

2006

Excerpt:

AMACOM,

Available: Copies:

The giants of sales : what Dale Carnegie, John Patterson, Elmer Wheeler, and Joe Girard can teach you about real sales success

Sant, Tom.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033827.html

Format:

Books

Publication Date

2006

Excerpt:

AMACOM,

Available: Copies:

Questions that sell : the powerful process for discovering what your customer really wants

Cherry, Paul.

Table of contents http://www.loc.gov/catdir/toc/ecip063/2005033216.html

Format:

Books

Publication Date

2006

Excerpt:

AMACOM,

Available: Copies:

The innovation killer : how what we know limits what we can imagine... and what smart companies are doing about it

Rabe, Cynthia Barton.

Table of contents only http://www.loc.gov/catdir/toc/ecip065/2005037125.html

Format:

Books

Publication Date

2006

Excerpt:

Amacom,

Available: Copies:

Leverage : how to get it and how to keep it in any negotiation

Volkema, Roger J.

Format:

Books

Publication Date

2006

Excerpt:

AMACOM,

Available: Copies:

Branding unbound

Mathieson, Rick

Format:

Books

Publication Date

2005

Excerpt:

AMACOM

Available: Copies:

Branding unbound : the future of advertising, sales, and the brand experience in the wireless age

Mathieson, Rick.

Table of contents http://catdir.loc.gov/catdir/toc/ecip057/2005002544.html
Branding Unbound, the blog http://maverix.typepad.com/brandingunbound/
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Format:

Books

Publication Date

2005

Excerpt:

AMACOM,

Available: Copies:

Soldier, statesman, peacemaker : leadership lessons from George C. Marshall

Uldrich, Jack, 1964-

Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030411.html

Format:

Books

Publication Date

2005

Excerpt:

AMACOM,

Available: Copies:

Personal brilliance : mastering the everyday habits that create a lifetime of success

Canterucci, Jim.

Table of contents http://www.loc.gov/catdir/toc/ecip059/2005005857.html

Format:

Books

Publication Date

2005

Excerpt:

AMACOM/American Management Association,

Available: Copies:

The virtual handshake : opening doors and closing deals with online social networking

Teten, David.

Table of contents http://www.loc.gov/catdir/toc/ecip058/2005002638.html

Format:

Books

Publication Date

2005

Excerpt:

AMACOM,

Available: Copies:

Business under fire : how Israeli companies are succeeding in the face of terror--and what we can learn from them

Carrison, Dan.

Format:

Books

Publication Date

2005

Excerpt:

AMACOM, American Management Association,

Available: Copies:

The loyalty advantage : essential steps to energize your company, your customers, your brand

Durkin, Dianne M., 1947-

Table of contents http://www.loc.gov/catdir/toc/ecip055/2004030979.html

Format:

Books

Publication Date

2005

Excerpt:

AMACOM, American Management Association,

Available: Copies:

The streetsmart negotiator : how to outfox, outmaneuver, and outlast your opponents

Mills, Harry.

Format:

Books

Publication Date

2005

Excerpt:

AMACOM,

Available: Copies:

Brain tattoos

Post, Karen

Format:

Books

Publication Date

2005

Excerpt:

AMACOM

Available: Copies:

Brain tattoos : creating unique brands that stick in your customers' minds

Post, Karen.

Connect to electronic version
Table of contents http://catdir.loc.gov/catdir/toc/ecip0419/2004014340.html

Format:

Books

Publication Date

2005

Excerpt:

AMACOM,

Available: Copies:

The trainer's tool kit

Charney, Cyril.

Format:

Books

Publication Date

2005

Excerpt:

AMACOM,

Available: Copies:

Accounting demystified

Haber, Jeffry R.

Format:

Books

Publication Date

2004

Excerpt:

AMACOM

Available: Copies:

The HR answer book : an indispensable guide for managers and human resources professionals

Smith, Shawn A., 1958-

Table of contents http://www.loc.gov/catdir/toc/ecip049/2003021802.html

Format:

Books

Publication Date

2004

Excerpt:

AMACOM, American Management Association,

Available: Copies:

The behavioral advantage : what the smartest, most successful companies do differently to win in the B2B arena

Bacon, Terry R.

Table of contents http://www.loc.gov/catdir/toc/ecip0411/2003024328.html

Format:

Books

Publication Date

2004

Excerpt:

AMACOM,

Available: Copies:

Accounting demystified

Haber, Jeffry R., 1960-

Table of contents http://catdir.loc.gov/catdir/toc/ecip047/2003017265.html
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Format:

Books

Publication Date

2004

Excerpt:

AMACOM,

Available: Copies:

Agile project management : how to succeed in the face of changing project requirements

Chin, Gary.

PTARPP e-Shelf location detail ; [click to view]
Table of contents http://catdir.loc.gov/catdir/toc/ecip049/2003022111.html

Format:

Books

Publication Date

2004

Excerpt:

AMACOM,

Available: Copies:

The naked employee : how technology is compromising workplace privacy

Lane, Frederick S., 1963-

Books24x7 http://www.books24x7.com/marc.asp?bookid=5191
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http://www.lib.sfu.ca/cgi-bin/validate/books24x7.cgi?isbn=0814471498

Format:

Electronic Resources

Publication Date

2003

Excerpt:

AMACOM,

Available: Copies:

Motivational management : inspiring your people for maximum performance

Hiam, Alexander.

Format:

Books

Publication Date

2003

Excerpt:

AMACOM, American Management Association,

Available: Copies:

The manager's question and answer book

Stone, Florence M.

Format:

Books

Publication Date

2003

Excerpt:

AMACOM ; McGraw-Hill,

Available: Copies:

The AMA handbook of e-learning : effective design, implementation, and technology solutions

Piskurich, George M.

Format:

Books

Publication Date

2003

Excerpt:

AMACOM,

Available: Copies:

How to manage training : a guide to design and delivery for high performance

Nilson, Carolyn D.

Format:

Books

Publication Date

2003

Excerpt:

AMACOM,

Available: Copies:

How to identify your organiztion's training needs : a

McConnell, John H.

Format:

Books

Publication Date

2003

Excerpt:

AMACOM

Available: Copies:

Naked emloyee : how technology is compromising

Lane, Frederick S Lane

Format:

Books

Publication Date

2003

Excerpt:

AMACOM

Available: Copies:

How to identify your organization's training needs : a practical guide to needs analysis

McConnell, John H.

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Format:

Electronic Resources

Publication Date

2003

Excerpt:

AMACOM,

Available: Copies:

Fundamentals of project management

Lewis,James P

Format:

Books

Publication Date

2002

Excerpt:

AMACOM

Available: Copies:

Internet security made easy : a plain-English guide to protecting yourself and your company online

Schweitzer, Douglas.

Format:

Books

Publication Date

2002

Excerpt:

AMACOM,

Available: Copies:

The e-learning revolution : how technology is driving a new training paradigm

Sloman, Martyn.

Format:

Books

Publication Date

2002

Excerpt:

AMACOM,

Available: Copies:

The business of innovation : managing the corporate imagination for maximum results

Bean, Roger, 1946-

Format:

Books

Publication Date

2002

Excerpt:

AMACOM,

Available: Copies:

The new manager's starter kit : essential tools for doing the job right

Crittendon, Robert.

Format:

Books

Publication Date

2002

Excerpt:

AMACOM,

Available: Copies:

Delivering knock your socks off service

Zemke, Ron

Format:

Books

Publication Date

2002

Excerpt:

AMACOM

Available: Copies:

E-learning revolution: how technology is driving a new

Sloman, Martyn

Format:

Books

Publication Date

2002

Excerpt:

AMACOM

Available: Copies:

Internet security made easy: a plain-English guide to

Schweitzer, Douglas

Format:

Books

Publication Date

2002

Excerpt:

AMACOM

Available: Copies:

Fundamentals of project management : developing core competencies to help outperform the competition

Lewis, James P., 1941-

Format:

Books

Publication Date

2002

Excerpt:

AMACOM,

Available: Copies:

The emotional intelligence activity book : 50 activities for developing EQ at work

Lynn, Adele B.

Format:

Books

Publication Date

2002

Excerpt:

AMACOM,

Available: Copies:

E-shock : the new rules-Internet strategies for retailers and manufacturers

De Kare-Silver, Michael.

Table of contents http://catdir.loc.gov/catdir/toc/fy034/00135341.html

Format:

Books

Publication Date

2001

Excerpt:

AMACOM,

Available: Copies:

Seven power strategies for building customer loyalty

Timm, Paul R.

Format:

Books

Publication Date

2001

Excerpt:

AMACOM,

Available: Copies:

Handbook of computer troubleshooting

Byrd, Michael, 1969-

Format:

Books

Publication Date

2001

Excerpt:

Glenlake ; Amacom,

Available: Copies:

The secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth

Silverman, George, 1942-

Format:

Books

Publication Date

2001

Excerpt:

AMACOM,

Available: Copies:

How to mind-read your customers : using insights from psychology to increase sales and develop better business relationships

Snyder, David P.

Format:

Books

Publication Date

2001

Excerpt:

AMACOM,

Available: Copies:

Designing dynamic organizations : a hands-on guide for leaders at all levels

Galbraith, Jay R.

Format:

Books

Publication Date

2001

Excerpt:

AMACOM,

Available: Copies:

E-shock

De Kare-Silver, M.

Format:

Books

Publication Date

2001

Excerpt:

AMACOM

Available: Copies:

Marketing plan : how to prepare and implement it, The

Luther, William M.

Format:

Books

Publication Date

2001

Excerpt:

AMACOM

Available: Copies:

The marketing plan : how to prepare and implement it

Luther, William M.

Connect to electronic book via ebrary.
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Format:

Electronic Resources

Publication Date

2001

Excerpt:

AMACOM,

Available: Copies:

Turning training into learning : how to design and deliver programs that get results

Furjanic, Sheila W.

Format:

Books

Publication Date

2000

Excerpt:

AMACOM,

Available: Copies:

The computer desktop encyclopedia

Freedman, Alan, 1942-

Format:

Books

Publication Date

1999

Excerpt:

AMACOM,

Available: Copies:

The international dictionary of data communications

Saigh, Robert A.

EBSCOhost http://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=3849

Format:

Electronic Resources

Publication Date

1998

Excerpt:

Amacom,

Available: Copies:

Keeping the team going : a tool kit to renew & refuel your workplace teams

Mackin, Deborah.

Format:

Books

Publication Date

1996

Excerpt:

AMACOM,

Available: Copies:

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