by
Roberts-Lombard, Mornay, editor.
Format:
Books
Publication Date
2024
Excerpt:
customers are more empowered and brand loyalty is eroding, will have to move to Relationship Marketing (RM
by
Roberts-Lombard, Mornay, editor.
Format:
Books
Publication Date
2018
Excerpt:
customers are more empowered and brand loyalty is eroding, will have to move to Relationship Marketing (RM
by
Bateson, John E. G.
Format:
Books
Publication Date
2011
Excerpt:
implementing effective recovery strategies -- 14. Strategies for facilitating customer loyalty & retention