2 Results
00IIE
Cover image for BABOK : a guide to the business analysis body of knowledge
by 
International Institute of Business Analysis, issuing body.
Format: 
Books
Publication Date 
2015
Excerpt: 
collaboration -- Requirements life cycle management -- Strategy analysis -- Requirements analysis and design
Available: Copies:
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Management and Improvement Frameworks and Standards -- Total Quality Management (TQM) -- Six Sigma -- ISO
Available: Copies: