Search Results for Call centers -- Management.

IIE
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00IIE
Cover image for How to measure human resources management
How to measure human resources management
by 
Fitz-enz, Jac.
Table of contents http://digitool.hbz-nrw.de:1801/webclient/DeliveryManager?application=DIGITOOL-3&owner=resourcediscovery&custom_att_2=simple_viewer&user=GUEST&pid=734587
Contributor biographical information http://catdir.loc.gov/catdir/bios/mh041/2001056212.html
Format: 
Books
Publication Date 
2002
Excerpt: 
How to measure human resources management / Fitz-enz, Jac.
Available: Copies:
Cover image for Call centre effectiveness
Call centre effectiveness
Call centre effectiveness
by 
Els, Lien.
Format: 
Books
Publication Date 
2000
Excerpt: 
Call centers -- Management.
Available: Copies:
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