Search Results for Communication.

3 Results
000IIE
Cover image for Customer service : skills for success
Customer service : skills for success
Customer service : skills for success
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2012
Excerpt: 
skills -- Nonverbal communication skills -- Listening skills -- Customer service and behavior -- Service
Available: Copies:
Cover image for Please every customer : delivering stellar customer service across cultures
Please every customer : delivering stellar customer service across cultures
by 
Lucas, Robert W.
Format: 
Books
Publication Date 
2011
Excerpt: 
Intercultural communication.
Available: Copies:
Cover image for People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
People strategies for trainers : 176 tips and techniques for dealing with difficult classroom situations
by 
Lucas, Robert W.
Table of contents http://www.loc.gov/catdir/toc/ecip057/2005002634.html
Format: 
Books
Publication Date 
2005
Excerpt: 
Interpersonal communication.
Available: Copies:
Go to:Search ResultsTop of Page