2 Results
00IIE
Cover image for Building great customer experiences
by 
Shaw, Colin, 1958-
Format: 
Books
Publication Date 
2005
Excerpt: 
Building great customer experiences / Shaw, Colin, 1958-
Available: Copies:
Cover image for Customer experience : future trends and insights
by 
Shaw, Colin, 1958-
Format: 
Books
Publication Date 
2010
Excerpt: 
Customer experience : future trends and insights / Shaw, Colin, 1958-
Available: Copies: