2 Results
00IIE
Cover image for Service operations management : improving service delivery
by 
Johnston, Robert, 1953- author.
Format: 
Books
Publication Date 
2021
Excerpt: 
Service operations management : improving service delivery / Johnston, Robert, 1953- author.
Available: Copies:
Cover image for Experiences : the 7th era of marketing
by 
Rose, Robert, author.
Format: 
Books
Publication Date 
2015
Excerpt: 
Experiences : the 7th era of marketing / Rose, Robert, author.
Available: Copies: