3 Results
000IIE
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
: Demonstrating Productivity -- Data Categories Captured by Service Desks -- Customer Data -- Incident Data
Available: Copies:
Cover image for Administrative management
by 
Ferreira, E. J. (Edmund John), editor.
Format: 
Books
Publication Date 
2013
Excerpt: 
environment -- The virtual workplace -- Quality administrative management -- Productivity, workflow and office
Available: Copies:
by 
Ferreira, E. J. (Edmund John)
Format: 
Books
Excerpt: 
environment -- virtual workplace -- Quality administrative management -- Productivity
Available: Copies: