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Social media explained : untangling the world's most misunderstood business trend
Social media explained : untangling the world's most misunderstood business trend
by
Schaefer, Mark W.
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Publication Date
2014
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Service à la clientèle.
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Marketing 3.0 : from products to customers to the human spirit
Marketing 3.0 : from products to customers to the human spirit
by
Kotler, Philip.
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Publication Date
2010
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