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000IIE
by 
Oates, Briony J., author.
Format: 
Books
Publication Date 
2022
Excerpt: 
-- Participants and Research Ethics -- Reviewing the Literature -- Surveys -- Design and Creation -- Experiments
Available: Copies:
Cover image for A guide to service desk concepts
by 
Knapp, Donna, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Agreements -- Customer Satisfaction Surveys -- Benchmarking -- Individual Performance Measures -- Individual
Available: Copies:
Cover image for An introduction to engineering surveying
by 
Landman, Koos.
Format: 
Books
Publication Date 
2012
Excerpt: 
1. Introduction to engineering surveying -- 2. The South African survey reference system and basic
Available: Copies: