3 Results
000IIE
Cover image for Professional practice for interior designers
by 
Piotrowski, Christine M., 1947-
Format: 
Books
Publication Date 
2013
Excerpt: 
; Compensation and fringe benefits ; The performance evaluation ; The employee handbook ; Mentoring ; Sexual
Available: Copies:
Cover image for The call centre training handbook : a complete guide to learning & development in contact centres
by 
Wilson, John P. (John Peter), 1955 August 11-
Format: 
Books
Publication Date 
2009
Excerpt: 
and connecting with the customer -- Delivering excellent customer service -- Coaching and mentoring
Available: Copies:
Cover image for Project management leadership : building creative teams
by 
Burke, Rory, 1952-
Format: 
Books
Publication Date 
2007
Excerpt: 
-- Resistance to change -- Conflict resolution -- Coaching and mentoring -- Communication -- Project risk
Available: Copies: