2 Results
00IIE
Cover image for Customer first : a strategy for quality service
by 
Walker, Denis.
Format: 
Books
Publication Date 
1990
Excerpt: 
Quality assurance.
Available: Copies:
Cover image for Quality without tears : the art of hassle-free management
by 
Crosby, Philip B.
Format: 
Books
Publication Date 
1984
Excerpt: 
Quality assurance.
Available: Copies: