9 Results
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Cover image for Satisfaction : a behavioral perspective on the consumer
by 
Oliver, Richard L., 1945-2016.
Format: 
Books
Publication Date 
1997
Excerpt: 
Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.
Available: Copies:
by 
Oliver, Richard L
Format: 
Books
Publication Date 
1996
Excerpt: 
Satisfaction: a behavioral perspective on the consumer Oliver, Richard L
Available: Copies:
Cover image for The loyalty effect : the hidden force behind growth, profits, and lasting value
by 
Reichheld, Frederick F.
Format: 
Books
Publication Date 
2001 1996
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Customer behavior : consumer behavior & beyond
by 
Sheth, Jagdish N.
Format: 
Books
Publication Date 
1999
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Psychology and work today : an introduction to industrial and organizational psychology
by 
Schultz, Duane P.
Format: 
Books
Publication Date 
1998
Excerpt: 
. Engineering Psychology. 13. Engineering Psychology -- Pt. 6. Consumer Psychology. 14. Consumer Psychology.
Available: Copies:
Cover image for Marketing management : analysis, planning, implementation, and control
by 
Kotler, Philip.
Format: 
Books
Publication Date 
1997
Excerpt: 
Environment -- 6. Analyzing Consumer Markets and Buying Behavior -- 7. Analyzing Business Markets and Business
Available: Copies:
by 
Louw, D. A.
Format: 
Books
Publication Date 
1997
Excerpt: 
-- Adulthood -- Life satisfaction -- Death and dying -- 11. Personality -- The trait approach -- The biological
Available: Copies:
Cover image for Aftermarketing : how to keep customers for life through relationship marketing
by 
Vavra, Terry G.
Format: 
Books
Publication Date 
1995
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Customer first : a strategy for quality service
by 
Walker, Denis.
Format: 
Books
Publication Date 
1990
Excerpt: 
Consumer satisfaction.
Available: Copies: