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Cover image for Call centres and human resource management : a cross-national perspective
Call centres and human resource management : a cross-national perspective
by 
Deery, Steve.
Table of contents http://www.loc.gov/catdir/toc/hol041/2003059603.html
Publisher description http://www.loc.gov/catdir/description/hol041/2003059603.html
Format: 
Books
Publication Date 
2004
Excerpt: 
Call centres and human resource management : a cross-national perspective / Deery, Steve.
Available: Copies:
Cover image for The Unconscious at work : individual and organizational stress in the human services
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