2 Results
00IIE
Cover image for Handbook of CRM : achieving excellence in customer management
by 
Payne, Adrian.
Format: 
Books
Publication Date 
2006
Excerpt: 
Handbook of CRM : achieving excellence in customer management / Payne, Adrian.
Available: Copies:
Cover image for Marketing plans for service businesses : a complete guide
by 
McDonald, Malcolm.
Format: 
Books
Publication Date 
2006
Excerpt: 
Payne, Adrian.
Available: Copies: