by
Cohen, Ronald Jay.
Format:
Books
Publication Date
2013
Excerpt:
Quantified And Measured -- Assumption 3: Test-Related Behavior Predicts Non-Test-Related Behavior
by
Felton, George, 1947-
Format:
Books
Publication Date
2013
Excerpt:
; Understanding Consumer Behavior ; Analyzing the Marketplace ; Defining Strategic Approaches ; Developing the
by
Samovar, Larry A.
Format:
Books
Publication Date
2013 2012
Excerpt:
Individual -- 8. Verbal Messages: Language -- 9. Nonverbal Communication: The Messages of Action, Space, Time
by
Lucas, Robert W.
Format:
Books
Publication Date
2012
Excerpt:
skills -- Nonverbal communication skills -- Listening skills -- Customer service and behavior -- Service
by
McCorry, Laurie Kelly, 1959-
Format:
Books
Publication Date
2011
Excerpt:
communication and behavior -- Interviewing techniques -- Adapting communication to a patient's ability to