2 Results
00IIE
Cover image for Communication for business
by 
Tynan, Liz, author
Format: 
Books
Publication Date 
2013
Excerpt: 
communication climates -- Emotions and emotional intelligence in business communications -- Factors in effective
Available: Copies:
Cover image for Failure to communicate : how conversations go wrong and what you can do to right them
by 
Weeks, Holly.
Format: 
Books
Publication Date 
2008
Excerpt: 
game -- Emotional fallout -- Out of emotion's grip: increasing skill -- Breakdowns over misconceptions
Available: Copies: