2 Results
00IIE
by 
Schank, Roger C., 1946-
Format: 
Books
Publication Date 
2002
Excerpt: 
Designing world class e-learning : how IBM, GE, Harvard Business School, and Columbia University
Available: Copies:
Cover image for Process innovation : reengineering work through information technology
by 
Davenport, Thomas H., 1954-
Format: 
Books
Publication Date 
1993
Excerpt: 
cost, time, or quality. For example, IBM reduced the preparation time for quotes on buying or leasing a
Available: Copies: