Search Results for Satisfaction.

IIE
26 Results
000000000000IIE
Cover image for Satisfaction : a behavioral perspective on the consumer
Satisfaction : a behavioral perspective on the consumer
Satisfaction : a behavioral perspective on the consumer
by 
Oliver, Richard L., 1945-2016.
Table of contents http://catdir.loc.gov/catdir/toc/mh022/96017899.html
Publisher description http://catdir.loc.gov/catdir/description/mh022/96017899.html
Inhaltsverzeichnis Satisfaction
Format: 
Books
Publication Date 
1997
Excerpt: 
Satisfaction : a behavioral perspective on the consumer / Oliver, Richard L., 1945-2016.
Available: Copies:
Cover image for Researching customer satisfaction & loyalty : how to find out what people really think
Researching customer satisfaction & loyalty : how to find out what people really think
Researching customer satisfaction & loyalty : how to find out what people really think
by 
Szwarc, Paul.
Format: 
Books
Publication Date 
2005
Excerpt: 
Researching customer satisfaction & loyalty : how to find out what people really think / Szwarc
Available: Copies:
Cover image for The little book of big customer satisfaction measurement
The little book of big customer satisfaction measurement
The little book of big customer satisfaction measurement
by 
Rao, Ajit, 1962-
Format: 
Books
Publication Date 
2012
Excerpt: 
The little book of big customer satisfaction measurement / Rao, Ajit, 1962-
Available: Copies:
Cover image for Make your brand matter : experience-driven solutions to capture customers and keep them loyal
Make your brand matter : experience-driven solutions to capture customers and keep them loyal
by 
Soechtig, Steven G., author.
Format: 
Books
Publication Date 
2022
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization
Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization
Managing service excellence : the ultimate guide to building and maintaining a customer-centric organization
by 
Crutcher, C. William, author.
Format: 
Books
Publication Date 
2014
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Relationship marketing and customer relationship management
Relationship marketing and customer relationship management
Relationship marketing and customer relationship management
by 
Berndt, Adele.
Format: 
Books
Publication Date 
2012
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Customer service : career success through customer loyalty
Customer service : career success through customer loyalty
Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Organizational behavior : improving performance and commitment in the workplace
Organizational behavior : improving performance and commitment in the workplace
by 
Colquitt, Jason.
Format: 
Books
Publication Date 
2011
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Organizational behavior : improving performance and commitment in the workplace
Organizational behavior : improving performance and commitment in the workplace
by 
Colquitt, Jason.
Format: 
Books
Publication Date 
2008
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for The satisfied customer : winners and losers in the battle for buyer preference
The satisfied customer : winners and losers in the battle for buyer preference
The satisfied customer : winners and losers in the battle for buyer preference
by 
Fornell, Claes.
Table of contents only http://www.loc.gov/catdir/toc/ecip0720/2007024932.html
Format: 
Books
Publication Date 
2007
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for Amaze your customers! : creative tips on winning & keeping your customers
Amaze your customers! : creative tips on winning & keeping your customers
Amaze your customers! : creative tips on winning & keeping your customers
by 
Zanetti, Daniel.
Table of contents http://www.loc.gov/catdir/toc/ecip062/2005030518.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Consumer satisfaction.
Available: Copies:
Cover image for The must-have customer : 7 steps to winning the customer you haven't got
The must-have customer : 7 steps to winning the customer you haven't got
The must-have customer : 7 steps to winning the customer you haven't got
by 
Gordman, Robert.
Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0629/2005052943-b.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0629/2005052943-d.html
Format: 
Books
Publication Date 
2006
Excerpt: 
Consumer satisfaction.
Available: Copies:
Go to:Search ResultsTop of Page