by
Peppers, Don.
Format:
Books
Publication Date
2011
Excerpt:
works from industry leaders and academic experts, Managing Customer Relationships is one of the first
by
Blackwell, Roger D.
Contributor biographical information http://catdir.loc.gov/catdir/enhancements/fy0912/97025822-b.html
Publisher description http://catdir.loc.gov/catdir/description/hc041/97025822.html
Publisher description http://catdir.loc.gov/catdir/description/hc041/97025822.html
Format:
Books
Publication Date
1997
Excerpt:
passive supplier/consumer relationships, they not only became more profitable - they became market leaders