by
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format:
Books
Publication Date
2007
Excerpt:
partners: communicating across functions -- Exceptional service is in the details -- Good selling is good
by
Zemke, Ron.
Format:
Books
Publication Date
2003
Excerpt:
. 22. Exceptional Service Is in the Details. 23. Good Selling is Good Service -- Good Service Is Good