2 Results
00IIE
Cover image for How Toyota became #1 : leadership lessons from the world's greatest car company
by 
Magee, David, 1965-
Format: 
Books
Publication Date 
2007
Excerpt: 
-- Take time to study, then implement with speed -- Let failure be your teacher -- Cultivate evolution
Available: Copies:
Cover image for Revolutionize your customer experience / Colin Shaw.
by 
Shaw, Colin, 1928-
Format: 
Books
Publication Date 
2005
Excerpt: 
stages of evolution that an organization goes through in delivering its Customer Experience. Naive
Available: Copies: