by
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format:
Books
Publication Date
2007
Excerpt:
customer is always? the customer -- The how to's of knock your socks off service -- Honesty is the only
by
Zemke, Ron.
Format:
Books
Publication Date
2003
Excerpt:
. Honesty Is the Only Policy. 12. All Rules Were Meant to Be Broken (Including This One). 13. Creating Trust