2 Results
00IIE
Cover image for Customer service : career success through customer loyalty
by 
Timm, Paul R.
Format: 
Books
Publication Date 
2011
Excerpt: 
convenience and timing -- Dealing with emotional labor -- Get employees to give great service.
Available: Copies:
Cover image for Personal assistance. NQF level 4, Student's book
by 
Paarman, S.
Format: 
Books
Publication Date 
2009
Excerpt: 
Labor productivity.
Available: Copies: