by
Performance Associates, Inc.
Table of contents only http://www.loc.gov/catdir/toc/ecip0615/2006018854.html
Format:
Books
Publication Date
2007
Excerpt:
-fax the problem -- Customers from hell are customers too -- Customers from hell hall of shame -- Knock
by
Zemke, Ron.
Format:
Books
Publication Date
2003
Excerpt:
Problem. 31. Customers From Hell Are Customers Too. 32. The Customers From Hell Hall of Shame -- pt. 4