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Strategic human resource management
Strategic human resource management
by
Mello, Jeffrey A.
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Publication Date
2002
Excerpt:
Needs Satisfaction and Organizational Capabilities to Competitive Advantage by Roger Hallowell
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The loyalty effect : the hidden force behind growth, profits, and lasting value
The loyalty effect : the hidden force behind growth, profits, and lasting value
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Reichheld, Frederick F.
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2001 1996
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Consumer satisfaction.
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