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IIE
Teaching and Learning
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Faculty of Commerce
Faculty of Humanities
Faculty of ICT
Faculty of Social Science
Distance Education
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How Toyota became #1 : leadership lessons from the world's greatest car company
by
Magee, David, 1965-
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Books
Publication Date
2007
Excerpt:
Customer services -- Case studies.
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Signposts to service excellence : the African paradigm
by
Shonhiwa, Shepherd.
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Publication Date
2001
Excerpt:
Customer services -- Africa, Sub-Saharan.
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