by
Varey, Richard J., 1955-
Format:
Books
Publication Date
2002
Excerpt:
Relationship marketing : dialogue and networks in the e-commerce era / Varey, Richard J., 1955-
by
Vavra, Terry G.
Format:
Books
Publication Date
1995
Excerpt:
Communications -- Ch. 6. Establishing a Formal Dialogue: Satisfaction Measurement -- Appendix 6: Who's Satisfying