2 Results
00IIE
by 
Varey, Richard J., 1955-
Format: 
Books
Publication Date 
2002
Excerpt: 
Relationship marketing : dialogue and networks in the e-commerce era / Varey, Richard J., 1955-
Available: Copies:
Cover image for Aftermarketing : how to keep customers for life through relationship marketing
by 
Vavra, Terry G.
Format: 
Books
Publication Date 
1995
Excerpt: 
Communications -- Ch. 6. Establishing a Formal Dialogue: Satisfaction Measurement -- Appendix 6: Who's Satisfying
Available: Copies: