by
Murphy, John A., 1948-
Table of contents http://www.loc.gov/catdir/toc/ecip0515/2005020017.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html
Publisher description http://www.loc.gov/catdir/enhancements/fy0622/2005020017-d.html
Format:
Books
Publication Date
2006
Excerpt:
Converting customer value : from retention to profit / Murphy, John A., 1948-
by
Buttle, Francis.
Format:
Books
Publication Date
1996
Excerpt:
/ John A. Murphy -- 7. Corporate banking / Charles Schell -- 8. Credit cards / Steve Worthington -- 9